J&M does an excellent job. I had a renovation done and the entire company was very responsive. Alden handled my site and insured everything was perfect.

This review is for Claire, our pool technician. She always does a great job with our pool. She truly cares about not only our pool but the well being of our family. Her attention to detail completely justifies how much we pay for our monthly cleaning.

We’ve been working closely with Claire and have loved it. J&M pools have taken great care of our pool, and have made all the necessary fixes needed after moving in just a year ago. We’re very grateful for their help!

The team that we worked with at J&M was Fantastic !!!
Patrick and Natalie (our design team) were awesome!! Communication was consistent and they were available anytime for questions . They were both very patient while we were making design decisions – very accommodating with any design decisions we made / changed.

Chris the Project manager was amazing.! Communication was consistent . Chris took a lot of time answering our questions and had no problem making any changes if the time line allowed. . He was on site almost daily and for certain every time contractors were working. Chris made sure the construction area was kept clean and organized and went above and beyond to help in any way he could .

We are so so happy with our Pool!!

Thanks so very much to everyone at J&M pools!

Had my pool liner replaced and I worked with Nathan who did a great job. He was very professional and communicated very well throughout the process. I appreciated that he took time to answer all of my questions.

Judd was our Project Manager on this job and did a phenomenal job explaining the process and going above and beyond what was expected of him. I had to have him come out multiple times to help explain details to my concrete guys which was not in his scope and he met with me each time without any trouble or change orders. Highly recommend!

We had a small family pool installed by J&M Pools this year and they did a great job. Specifically, Ryder Willard and Tyler Hale did a great job! They were professional and conscientious. Ryder and Tyler communicated every step of the way and addressed every issue or concern we had. Great job!

We absolutely love Alex who maintains our pool! She is not only confident and knows the in and out of her service but is also very concerned about our property and the maintenance work that she provides! She is an outstanding employee

We switched to J&M about a year ago after a bad experience with our first pool company and the second company going out of business. We have never been happier than we are with J&M. They offer prompt, reliable, weekly service. The pool ALWAYS looks amazing. We have never had an issue with J&M. Our weekly crew is friendly and polite. We truly could not ask for better service. I highly and confidently recommend this company.

Special props to our service tech, Chris, who makes the pool sparkle like no one else. He is kind, personable, and does the absolute best job cleaning our pool every week. We are very pleased with Chris and J&M.

New review (2025): J&M just finished a full remodel of our pool, fountain, and decking. Gorgeous results. Timely work. Communication was great. Alpha, our project manager, was on site and made sure everything ran smoothly. Very pleased. Highly recommend.

Garrett from J & M Pools keep my pool looking pristine weekly. He keeps me informed weekly about the health of my pool which eases my mind. Thank you Garrett for the awesome service!!!!

Justin, our full maintenance technician, does a fantastic job getting our pool cleaned every week.
Thanks Justin.🤗

J&M has been wonderful throughout the entire process. We were worked really closely with Patrick Studley & Ryder Willard who went above and beyond every time. Loved working with everyone at J&M and would highly recommend them to anyone exploring pools!

We are very happy with Justin, our pool tech at J&M! He is very informative and responsive when I have questions and he always leaves our pool so sparkly clean and running smooth! Thanks, Justin!

Happy Holidays! Thankful for Eric coming to assist with our pool! Eric was kind enough to pay attention to the details I requested and provided exceptional service!

We had the pleasure of working with Natalie Crenwelge at JM Pools during our pool design process, and it was an outstanding experience. From the start, Natalie was kind, professional, and genuinely helpful, guiding us every step of the way. She listened attentively to our ideas and preferences, offering thoughtful recommendations that really brought our vision to life. Her expertise and attention to detail made the process smooth and enjoyable. We couldn’t be happier with the end result and are so grateful for Natalie’s dedication and support throughout. Highly recommend Natalie!

I highly recommend J&M Pool Company for anyone looking for top-tier service.

The design process with Natalie was a game changer! Her patience, professionalism, and communication were excellent and helped us design the exact pool we wanted.

Patrick was great to work with and was always available to help and answer any questions throughout the process.

Overall, the quality of their work is exceptional, and I was particularly impressed by their ability to troubleshoot and solve problems that came up during the process (big thanks to Judd and the owner, Michael!).

You can really tell that their main priority is making the customer happy; they went above and beyond to ensure everything was perfect and I would gladly use them again.

We are currently in the process of our pool build, and have had an incredible experience with the team! Natalie did our design, and it was everything we dreamed of and more! Patrick is an incredible sales rep. Joey, our project manager is super communicative and is on top of our project. We also elected to do our fence & landscaping through J&M and have been thoroughly impressed. Overall, very much recommend J&M!

Natalie Crenwegle and Craig have been a joy to work with. Natalie’s input on design and color as well as her ability to bring out project to life has been a tremendous boost in our decision making throughout the process.

Claire Adams does a great job representing j&M pools cleaning and maintaining our pool needs. If you are looking for a great company to maintain your pool, give them a call and ask for Claire! Keep up the great work Claire… great communication and great work.

Our Pool Remodel Project Turned Out Beautiful!
I learned a lot about pools, repairs and all the hard labor it takes to make everything just right. Our project manager Alpha was on top of things and I can’t say enough about the great customer service he provided for his company. There were a few hiccups along the way, but Alpha was a pro and made sure we were satisfied with the end result.
The liner is a beautiful blue. The new concrete stairs look amazing. The stone work around the edge of the pool and the custom paint for the concrete pool deck resurfacing make the area look new. The workers who put in the lines for the pool deck did it by hand and it looks like stone work. We have all new skimmers, new pool light and Polaris pump.
It took a long time to complete this project (End of June to End October). But in the end it turned out great! We can’t wait till we can invite guests over. I’ll post more pictures later. It’s been raining so this is what I have right now.

⭐️⭐️⭐️⭐️⭐️ J&M Pools is truly the best of the best. We dealt with frustration for YEARS over the poor maintenance of our pool by several other local companies. We switched to J&M about 4 years ago for weekly maintenance and have never had a complaint since. They’re professional, prompt, and Alex keeps our pool crystal clear year around.

Last year we decided to do a complete pool remodel and didn’t even get another bid because we knew we only trusted J&M. Their clear process and prompt execution made the whole experience a breeze! From Craig coming out to walk through the yard and hear all of my desires, to picking out the materials in the showroom, to Alpha regularly communicating the timeline, I was only left impressed every step of the way. It’s a breath of fresh air to experience a business who really enjoys their craft, and takes pride in their work. You can feel the difference working with J&M, and obviously see it in their finished product.

I’m a busy mom who has plenty enough to manage. I’m glad I can trust J&M to manage my pool so I have more margin to make memories playing in it with my family!

Shout out to Garrett for making a November Pool look like July finest😊😊

Our pool is sparkling clean thanks to Garrett W. He has done an amazing job. Overall J&M is always responsive and I can’t say enough about their service.